Ola Electric disables vehicle riding modes without MoveOS+ subscription

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Background

Ola Electric[1] is an electric scooter manufacturer in India with numerous electric scooters on sale since 2021. The company has a poor track record for quality and has had previous issues with consumer rights in India.

Incident

Features like Eco mode, selectable ride modes, Tyre Pressure Monitoring System (TPMS), voice commands, and "smart charging" are locked behind a subscription. Previously, they were available as a standard feature. Now they are subscription only.

Consumer response

Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.

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