Consumer Rights Wiki

Audi

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Audi is a Germany-based automotive manufacturer owned by Volkswagen. Audi was founded on July 16, 1909 by August Horch in Zwickau, Germany. The Volkswagen Group acquired Audi in the 1960s from Daimler-Benz.

Audi
Basic information
Founded July 16, 1909
Legal Structure Subsidiary
Industry Automotive
Also known as
Official website https://www.audiusa.com/

Consumer-impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Audi category.

Basic HVAC "Sync" Function Paywalled (2022)

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Main article: Audi Basic HVAC "Sync" Function Paywalled

An owner of an Audi Q4 E-Tron opted out of paying for tri-zone climate control, an optional add-on in regions outside of the U.S. and U.K. that costs $758. However, the HVAC "Sync" button was still present within the vehicle, and upon being pressed, displayed a message on the infotainment screen that read "the function has not been purchased." This incident foreshadowed Audi's pivot towards subscription-based car features.[1][2][3]


See also

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References

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  1. ↑ Stumpf, Rob (1 Apr 2022). "Audi Owner Finds Basic HVAC Function Paywalled After Pressing the Button for It". The Drive. Archived from the original on 15 Feb 2026. Retrieved 21 Aug 2025.
  2. ↑ "Audi Driver Horrified After Basic Functionality Hidden Behind Paywall". CarBuzz. 2 Apr 2022. Archived from the original on 15 Feb 2026. Retrieved 21 Aug 2025.
  3. ↑ Gilboy, James (3 Nov 2023). "Audi Will Paywall More Software Features Starting Next Year". The Drive. Archived from the original on 12 Nov 2025. Retrieved 21 Aug 2025.
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