Wendy's
| Basic information | |
|---|---|
| Founded | 1969-11-15 |
| Legal Structure | Public Subsidiary |
| Industry | Food |
| Also known as | |
| Official website | https://www.wendys.com/ |
Wendy's International, LLC founded by Dave Thomas in 1969, is an American fast food restaurant ranking the 9th most valuable brand in 2026.[1][2]
Wendy's has faced controversy regarding security and privacy practices, paying conditions, and introduction of dynamic pricing, all of which resulted in various movements like Boycott Wendy's.
Incidents
This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Wendy's category.
Wendy's 2015 Cyberattack
On Fall 2015, Wendy's was hit was a data breach across 1,025 restaurant that result in millions of customers debit and credit card information being stolen.[3] Hackers infected Wendy's older point of sale systems with malware, allowing collection of customers financial information including card numbers, expiration dates, and security codes.[4] On February, Wendy's started conducting an investigation after reports of fraud linked to Wendy's in January, revealing the hacker's use of two different malware. The company made a public announcement on May 2016, claiming only 300 restaurants were effected and setting up a page for customers to check if payment information had been compromised. [5]
This led to a lawsuit filed by First Choice Federal Credit Union and other unions in 2016. eventually leading to an settlement of $50 Million on June 2018.[6][7]
Wendy's 2018 Philippines Security Vulnerability
On March 31, 2018 [8] Wendy's was inflicted with a malware attack on their Point of sale systems, compromising over 52,000 customers and job applicants email addresses, IP addresses, Names, Passwords, phone numbers, and home addresses. [9][10] Wendy's notified the National Privacy Commission(NPC) about the hack, resulting with the commission ordering Wendy's inform users of the data breach on May 2.[11] [12] On the same day as the order, Wendy's shut down their website and inform customers with the message;
"We would like to inform you that there has been a security breach on Wendy's PH website. Personal data provided in our website particularly your name, email address, contact number, address, and your resume might have been compromised. Wendy's website has already been shut down and we are currently conducting investigation on the incident. We are coordinating with the NPC, our host provider and payment gateway for immediate action to prevent damage to our data subjects. For any concerns, kindly contact Mr. Rommel Gabaldon at 625-2778 loc. 133 or email [email protected]"
There has been no further information regarding the affiliated hackers legal status.
See also
References
- ↑ Perry, Alex (2026-02-15). "Wendy's ranked among top restaurants despite sales drop, store closures". Msn. Archived from the original on 24 Feb 2026. Retrieved 2026-02-15.
- ↑ Gupta, Cherry (2026-02-13). "Top 10 restaurants in the world 2026: American fast-food brands dominate, with McDonald's leading the list". The Indian Express. Archived from the original on 11 Feb 2026. Retrieved 2026-02-15.
- ↑ "Food chain Wendy's hit by massive hack". BBC News. 2016-07-08. Archived from the original on 15 Jul 2025. Retrieved 2026-02-15.
- ↑ "Wendy's credit card breach: Timeline, failures, and key lessons for businesses". CyberArrow. 2026-02-15. Retrieved 2026-02-15.
{{cite web}}: CS1 maint: url-status (link) - ↑ "Updates Related to Investigation of Unusual Payment Card Activity at Wendy's". Wendy's. 2016-07-07. Archived from the original on 12 Nov 2025. Retrieved 2026-02-15.
- ↑ Abel, Robert (2019-02-19). "Wendy's to pay $50M in data breach settlement". SCworld. Archived from the original on 22 Jul 2025. Retrieved 2026-02-16.
- ↑ "Wendy's Data Breach – $50 Million Settlement and Improved Security Protocols". Scott + Scott. 2000-04-29. Archived from the original on 5 Nov 2025. Retrieved 2026-02-15.
- ↑ "Breach details for Wendy's". Sysinfo. 2022-05-24. Archived from the original on 22 Feb 2026. Retrieved 2026-02-16.
- ↑ "What happened in the Wendy's data breach?". Twingate. 2024-04-25. Archived from the original on 24 Feb 2026. Retrieved 2026-02-15.
- ↑ "Wendy's Data Breach". Have I Been Pwned. 2022-05-24. Archived from the original on 28 Dec 2025. Retrieved 2026-02-15.
- ↑ Twingate. 2026-02-16 https://www.twingate.com/blog/tips/wendy-data-breach. Archived from the original on 24 Feb 2026. Retrieved 2026-02-16.
{{cite web}}: Missing or empty|title=(help) - ↑ Diangson, Louie (2018-03-08). "NPC orders Wendy's PH and Jollibee to take actions against data breach". YugaTech. Archived from the original on 20 Apr 2021. Retrieved 2026-02-16.