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Several years ago an old man got charged by an independent repair shop €90 to fix his broken cofee machine, €60 for the spare parts and €30 labour. When the repair shop gave back his machine along with the repaired piece that is the whole motor+grinder block, this old man opened it up and saw that the machine was blatantly design to break because the gear driving the metallic grinder was made of plastic and therefore susceptible to break. In the video this old guy explains that competitors sell the plastic gear alone for €2 or €3 since they know it's going to break. In 2024 DeLonghi sues the old man because "image damage" and asks for removal of videos from youtube with the result that the old man had to pay €200, presumably legal fees for case acquittance since the videos are still up there.
WIP - the videos are in Italian. I'll work on it next week, from monday 12 to sun 19 Jan
https://www.youtube.com/watch?v=rC-2jpo7cE8
https://www.youtube.com/watch?v=c4k0lHtQ0t8
https://www.youtube.com/watch?v=D3mzksdmeHE
Short summary of the incident using references.[1] Usually 2-3 sentences that summarize the contents or the article. When writing the article, insert text in the space below this box, and then delete this tip box (and the other tip boxes below). In the visual editor, just click on a box and press backspace to delete it. In the source editor, simply delete the double curly brackets, and the text inside them.
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Information about the product/service history to provide the necessary context surrounding the incident
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Change this section's title to be descriptive of the incident.
Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.
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The outcome of the suit, if any.
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