Article suggestions: Difference between revisions

D-side (talk | contribs)
Added ArsTechnica reference to Logitech Pop incident
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clean up
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==List of incidents not yet covered==
==List of incidents not yet covered==<!-- List alphabetically!! -->
{| class="wikitable"
{| class="wikitable"
!Company
!Company
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|Silicon Valley startup that received more than $100 million in funding from investors such as Google and Campbell's Soup. Produced a juicer which was sold for $700 (later $400). Device required a Wi-Fi connection and mobile app in order to use and only accepted "produce packs" sold exclusively by Juicero. Said produce packs had short shelf lives, required the machine to scan a QR code to process, and could be remotely disabled (for instance, if a component item was recalled). Packs were capable of being squeezed by hand (yielding slightly more juice in less time) as demonstrated in an infamous Bloomberg video, which led to the company offering refunds for its juicer. Suspended all operations and (again) offered refunds on September 1st, 2017.<!-- an early example of what this wiki calls "new consumer issues" before they became widely accepted -->
|Silicon Valley startup that received more than $100 million in funding from investors such as Google and Campbell's Soup. Produced a juicer which was sold for $700 (later $400). Device required a Wi-Fi connection and mobile app in order to use and only accepted "produce packs" sold exclusively by Juicero. Said produce packs had short shelf lives, required the machine to scan a QR code to process, and could be remotely disabled (for instance, if a component item was recalled). Packs were capable of being squeezed by hand (yielding slightly more juice in less time) as demonstrated in an infamous Bloomberg video, which led to the company offering refunds for its juicer. Suspended all operations and (again) offered refunds on September 1st, 2017.<!-- an early example of what this wiki calls "new consumer issues" before they became widely accepted -->
|<ref>{{Cite web |last=Levin |first=Sam |date=2017-09-01 |title=Squeezed out: widely mocked startup Juicero is shutting down {{!}} Silicon Valley {{!}} The Guardian |url=https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |url-status=live |archive-url=https://web.archive.org/web/20170901233738/https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |archive-date=2017-09-01 |access-date=2025-08-21 |website=The Guardian}}</ref><ref>{{Cite web |last=Carson |first=Biz |date=2017-04-20 |title=Juicero Offers Refund For Squeezing Juice Packets |url=https://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |url-status=live |archive-url=https://web.archive.org/web/20170421033635/http://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |archive-date=2017-04-21 |access-date=2025-08-21 |website=Business Insider}}</ref><ref>{{Cite web |last=Huet |first=Ellen |last2=Zaleski |first2=Olivia |date=2017-04-19 |title=Silicon Valley’s $400 Juicer May Be Feeling the Squeeze |url=https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |url-status=live |archive-url=https://web.archive.org/web/20170429015614/https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |archive-date=2017-04-29 |access-date=2025-08-21 |website=Bloomberg}}</ref><ref>{{Cite web |last=Reilly |first=Claire |date=2018-09-08 |title=Juicero is still the greatest example of Silicon Valley stupidity |url=https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |url-status=live |archive-url=https://web.archive.org/web/20241104015047/https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |archive-date=2024-11-04 |access-date=2025-08-21 |website=CNET}}</ref><ref>{{Cite web |last=Kolodny |first=Lora |date=2025-09-01 |title=The tech start-up that made a $700 juicing machine has shut down |url=https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |url-status=live |archive-url=https://web.archive.org/web/20170905084642/https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |archive-date=2017-09-05 |access-date=2025-08-21 |website=CNBC}}</ref><ref>{{Cite web |last=Mihalcik |first=Carrie |date=2017-09-01 |title=Juicero shuts down, offers refunds |url=https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |url-status=live |archive-url=https://web.archive.org/web/20250702172950/https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |archive-date=2025-07-02 |access-date=2025-08-21 |website=CNET}}</ref>
|<ref>{{Cite web |last=Levin |first=Sam |date=2017-09-01 |title=Squeezed out: widely mocked startup Juicero is shutting down {{!}} Silicon Valley {{!}} The Guardian |url=https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |url-status=live |archive-url=https://web.archive.org/web/20170901233738/https://www.theguardian.com/technology/2017/sep/01/juicero-silicon-valley-shutting-down |archive-date=2017-09-01 |access-date=2025-08-21 |website=The Guardian}}</ref><ref>{{Cite web |last=Carson |first=Biz |date=2017-04-20 |title=Juicero Offers Refund For Squeezing Juice Packets |url=https://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |url-status=live |archive-url=https://web.archive.org/web/20170421033635/http://www.businessinsider.com/juicero-offers-refund-for-squeezing-juice-packets-2017-4 |archive-date=2017-04-21 |access-date=2025-08-21 |website=Business Insider}}</ref><ref>{{Cite web |last=Huet |first=Ellen |last2=Zaleski |first2=Olivia |date=2017-04-19 |title=Silicon Valley’s $400 Juicer May Be Feeling the Squeeze |url=https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |url-status=live |archive-url=https://web.archive.org/web/20170429015614/https://www.bloomberg.com/news/features/2017-04-19/silicon-valley-s-400-juicer-may-be-feeling-the-squeeze |archive-date=2017-04-29 |access-date=2025-08-21 |website=Bloomberg}}</ref><ref>{{Cite web |last=Reilly |first=Claire |date=2018-09-08 |title=Juicero is still the greatest example of Silicon Valley stupidity |url=https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |url-status=live |archive-url=https://web.archive.org/web/20241104015047/https://www.cnet.com/culture/juicero-is-still-the-greatest-example-of-silicon-valley-stupidity/ |archive-date=2024-11-04 |access-date=2025-08-21 |website=CNET}}</ref><ref>{{Cite web |last=Kolodny |first=Lora |date=2025-09-01 |title=The tech start-up that made a $700 juicing machine has shut down |url=https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |url-status=live |archive-url=https://web.archive.org/web/20170905084642/https://www.cnbc.com/2017/09/01/the-tech-start-up-that-made-a-700-juicing-machine-has-shut-down.html |archive-date=2017-09-05 |access-date=2025-08-21 |website=CNBC}}</ref><ref>{{Cite web |last=Mihalcik |first=Carrie |date=2017-09-01 |title=Juicero shuts down, offers refunds |url=https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |url-status=live |archive-url=https://web.archive.org/web/20250702172950/https://www.cnet.com/home/kitchen-and-household/juicero-shuts-down-offers-refunds/ |archive-date=2025-07-02 |access-date=2025-08-21 |website=CNET}}</ref>
|-
|Flock Security
|ALPRs that have been popping up everywhere. No way to opt out of surveillance. Maybe also make an article on the car-mounted cameras.
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|Foxit Reader
|Foxit Reader
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|CCSF in their eligibility form requires high school students to agree to a User Agreement which includes waiving their FERPA rights to inspecting otherwise confidential information that the foundation collects throughout the scholarship process, including sensitive information such as home addresses and financial status.
|CCSF in their eligibility form requires high school students to agree to a User Agreement which includes waiving their FERPA rights to inspecting otherwise confidential information that the foundation collects throughout the scholarship process, including sensitive information such as home addresses and financial status.
|<ref>{{Cite web |date=24 Aug 2025 |title=Eligibility Quiz (click SUBMIT) |url=https://webportalapp.com/sp/task_item_primary_print/ccsf?item_id=1 |url-status=live |access-date=24 Aug 2025 |website=Coca-Cola Scholars Foundation}}</ref><!-- I was unable to archive the page due to it requiring a login. -->
|<ref>{{Cite web |date=24 Aug 2025 |title=Eligibility Quiz (click SUBMIT) |url=https://webportalapp.com/sp/task_item_primary_print/ccsf?item_id=1 |url-status=live |access-date=24 Aug 2025 |website=Coca-Cola Scholars Foundation}}</ref><!-- I was unable to archive the page due to it requiring a login. -->
|-
|English Government
|Mass facial-recognition cameras and facial-recognition vans
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|-
|[[H&R Block]]
|[[H&R Block]]
|Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well.
|Marketing paid products as free, deleting users' tax data upon downgrading to free versions, and forcing users to contact support to get access to the free version of the tax filing software. FTC alleges coercive and obstructive techniques are used to make users pay for services they don't need as well.
|
|-
|[[Meta]]
|In 2024, Meta was sued in the UK for their practice of the consent-or-pay model, forcing viewers to accepted data tracking or monetarily pay to reject it. In July 2025, European Commission (unofficially?) said that Meta may accrue daily fines if they continue.
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|The Elegoo Centauri Carbon 3d printer has been proven to use open source Klipper software which requires them to publish their changes to the code.
|The Elegoo Centauri Carbon 3d printer has been proven to use open source Klipper software which requires them to publish their changes to the code.
|<ref>{{Cite web |date=2025-08-28 |title=PSA: Elegoo Centauri Carbon & GPL Compliance |url=https://freethecode.lol/ |url-status=live |access-date=2025-08-28 |website=PSA: Elegoo Centauri Carbon & GPL Compliance}}</ref>
|<ref>{{Cite web |date=2025-08-28 |title=PSA: Elegoo Centauri Carbon & GPL Compliance |url=https://freethecode.lol/ |url-status=live |access-date=2025-08-28 |website=PSA: Elegoo Centauri Carbon & GPL Compliance}}</ref>
|-
|Social media
|Social media platforms like Facebook, Discord and Instagram not mentioning but requiring a phone number to verify after signing up
|<ref>{{Cite web |last=GueraGoesGreen |title=Instagram allows you to sign up without a phone number... only to lock your account until you give them one. |url=https://old.reddit.com/r/assholedesign/comments/oc75bs/instagram_allows_you_to_sign_up_without_a_phone/ |url-status=live |archive-url=https://web.archive.org/web/20250830144910/https://old.reddit.com/r/assholedesign/comments/oc75bs/instagram_allows_you_to_sign_up_without_a_phone/ |archive-date=2025-08-30 |access-date=2025-08-30 |website=Reddit}}</ref><ref>{{Cite web |last=randomgunhunter |title=I verified my email, why is discord asking for my phone number? am i not human enough? |url=https://old.reddit.com/r/discordapp/comments/6xf1kl/i_verified_my_email_why_is_discord_asking_for_my/ |url-status=live |archive-url=https://web.archive.org/20250830000000/https://old.reddit.com/r/discordapp/comments/6xf1kl/i_verified_my_email_why_is_discord_asking_for_my/ |archive-date=2025-08-30 |access-date=2025-08-30 |website=Reddit}}</ref><ref>{{Cite web |last=thelma1907 |title=So to have a discord account, I absolutely need to give them my phone number? |url=https://old.reddit.com/r/discordapp/comments/1gwg9q4/so_to_have_a_discord_account_i_absolutely_need_to/ |url-status=live |archive-url=https://web.archive.org/20250830000000/https://old.reddit.com/r/discordapp/comments/1gwg9q4/so_to_have_a_discord_account_i_absolutely_need_to/ |archive-date=2025-08-30 |access-date=2025-08-30 |website=Reddit}}</ref>
|-
|[[Palantir]]
|Uses sensitive information to profile individuals on how likely they are to cause disturbance by government agencies. Notable examples include ICE and several city police forces as part of a "Predictive policing" program.
|<ref>{{Cite web |last=Mitrovic |first=Zoran |date=2025-06-02 |title=Palantir Controversies: A Deep Dive into Privacy, Surveillance, and Ethical Concerns |url=https://www.linkedin.com/pulse/palantir-controversies-deep-dive-privacy-surveillance-mitrovic-pwihf |url-status=live |access-date=2025-08-01 |website=LinkedIn}}</ref><ref>{{Cite web |last=Gates |first=Edward |date=2023-04-29 |title=Predictive Policing in LA: LAPD Employs Palantir for Surveillance |url=https://www.ajs.org/predictive-policing-in-la-lapd-employs-palantir-for-surveillance/ |access-date=2025-08-01 |website=American Judicial System}}</ref>
|-
|Adobe, Pantone
|Adobe and Pantone change colors in users' existing files in Photoshop and Illustrator to black unless they pay an additional $15/month
|[https://www.theverge.com/2022/11/1/23434305/adobe-pantone-subscription-announcement-photoshop-illustrator][https://www.wired.com/story/adobe-pantone-color-subscription-fee/]
|-
|-
|iRobot
|iRobot
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|Mitsubishi Motors has a rich history of consumer protection, compliance issues and privacy breaches. These include concealing safety defects, falsifying fuel economy data, and being fined for false advertising. Following the trend of subscription services for the automotive industry, Mitsubishi paywalls built-in features including remote start, SOS, collision detection, and car tracking through its app Mitsubishi Connect subscription service.
|Mitsubishi Motors has a rich history of consumer protection, compliance issues and privacy breaches. These include concealing safety defects, falsifying fuel economy data, and being fined for false advertising. Following the trend of subscription services for the automotive industry, Mitsubishi paywalls built-in features including remote start, SOS, collision detection, and car tracking through its app Mitsubishi Connect subscription service.
|[https://www.autoevolution.com/news/mitsubishi-fined-42-million-by-japans-consumer-affairs-agency-115026.html?utm_source=chatgpt.com] [https://leakd.com/leaks/mitsubishi-motors-vietnam-customer-data-breached/?utm_source=chatgpt.com] [https://en.wikipedia.org/wiki/Mitsubishi_Motors?utm_source=chatgpt.com] [https://violationtracker.goodjobsfirst.org/?order=pen_year&parent=mitsubishi-motors&sort=&utm_source=chatgpt.com][https://www.mitsubishi-motors.com/en/newsroom/newsrelease/2017/20171129_3.html?utm_source=chatgpt.com]
|[https://www.autoevolution.com/news/mitsubishi-fined-42-million-by-japans-consumer-affairs-agency-115026.html?utm_source=chatgpt.com] [https://leakd.com/leaks/mitsubishi-motors-vietnam-customer-data-breached/?utm_source=chatgpt.com] [https://en.wikipedia.org/wiki/Mitsubishi_Motors?utm_source=chatgpt.com] [https://violationtracker.goodjobsfirst.org/?order=pen_year&parent=mitsubishi-motors&sort=&utm_source=chatgpt.com][https://www.mitsubishi-motors.com/en/newsroom/newsrelease/2017/20171129_3.html?utm_source=chatgpt.com]
|-
|[[Toyota]]
|In 2023 [[Toyota]] decided to stop supporting the Toyota app suite which included (models as late as 2024 such as the 4Runner) Depending on the vehicle, Alexa, NPR One, iHeartRadio, LiveXLive, Scout GPS Link, Destination Search, Saved Destinations, H2 Station Finder (where applicable), Fuel, Sports, Stocks, Traffic, Weather. If your vehicle did not have android auto you were out of luck for GPS and all other apps.
|<ref name=":2" />
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|-
|[[Hikvision]]
|[[Hikvision]]
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|In a new lawsuit, an ex-engineer alleges that 1500 engineers had unrestricted access to WhatsApp user data and that the company "failed to remedy the hacking and takeover of more than 100,000 accounts each day, ignoring his pleas and proposed fixes and choosing instead to prioritize user growth". (ongoing)
|In a new lawsuit, an ex-engineer alleges that 1500 engineers had unrestricted access to WhatsApp user data and that the company "failed to remedy the hacking and takeover of more than 100,000 accounts each day, ignoring his pleas and proposed fixes and choosing instead to prioritize user growth". (ongoing)
|[https://www.theguardian.com/technology/2025/sep/08/meta-user-data-lawsuit-whatsapp]
|[https://www.theguardian.com/technology/2025/sep/08/meta-user-data-lawsuit-whatsapp]
|-
|[[Apple]]
|Rendering older devices unusable by:
*making it impossible to update the browser independently
*removing old compatible versions of apps from the app store
*disallowing manual installation of apps (sideloading)
*disallowing alternative app stores
*preventing installation of alternate operating systems (bootloader unlocking)
*switching off backend support (YouTube app on original iPhone/iPod Touch)
*not keeping app store usable on old devices
This converts technically perfectly functional devices into e-waste. An iPad Air with Linux or Android would likely still be perfectly usable for a lot of tasks for example.
|<ref>{{Cite web |title= |url=https://ipadlinux.org/}}</ref><ref>{{Cite web |title= |url=https://www.reddit.com/r/iPodTouch/comments/14yzwe0/itunes_store_wont_connect/}}</ref>
|-
|-
|EcoVac
|EcoVac
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A similar problem exists with Doremi (Dolby) cinema projectors where their DRM leads to a ridiculous number of actions breaking the so-called "marriage" (projector-media block unity), requiring a costly technician to reset it. This one needs sources researched, though, as I don't have one on hand.
A similar problem exists with Doremi (Dolby) cinema projectors where their DRM leads to a ridiculous number of actions breaking the so-called "marriage" (projector-media block unity), requiring a costly technician to reset it. This one needs sources researched, though, as I don't have one on hand.
|<ref>{{Cite web |title= |url=https://www.youtube.com/watch?v=2uCpY3tFTIA}}</ref>
|<ref>{{Cite web |title= |url=https://www.youtube.com/watch?v=2uCpY3tFTIA}}</ref>
|-
|Logitech
|Logitech is switching off their Pop series of 130€ smart home switches with just two weeks' notice, offers 15% store discount as compensation
|<ref>{{Cite web |title= |url=https://www-heise-de.translate.goog/news/EOL-Logitechs-POP-Schalter-werden-in-zwei-Wochen-zu-Elektroschrott-10701386.html?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=de&_x_tr_pto=wapp}}</ref><ref>{{Cite web |title=Logitech will brick its $100 Pop smart home buttons on October 15 |url=https://arstechnica.com/gadgets/2025/10/logitech-will-brick-its-100-pop-smart-home-buttons-on-october-15/}}</ref>
|-
|-
|Apple App Store
|Apple App Store
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|Slack threatened to deactivate the Slack workspace and delete all message history of a nonprofit unless they agreed to a price hike of $200k yearly and also pay an extra $50k within a week. There were no prior warnings from Slack. A few years prior to this incident, they had agreed to migrate from the free nonprofit plan to a $5k per year plan.
|Slack threatened to deactivate the Slack workspace and delete all message history of a nonprofit unless they agreed to a price hike of $200k yearly and also pay an extra $50k within a week. There were no prior warnings from Slack. A few years prior to this incident, they had agreed to migrate from the free nonprofit plan to a $5k per year plan.
|<ref>{{Cite web |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://skyfall.dev/posts/slack |archive-url=https://web.archive.org/web/20250930075808/https://skyfall.dev/posts/slack |archive-date=2025-09-30}}</ref>
|<ref>{{Cite web |date=2025-09-18 |title=Slack is extorting us with a $195k/yr bill increase |url=https://skyfall.dev/posts/slack |archive-url=https://web.archive.org/web/20250930075808/https://skyfall.dev/posts/slack |archive-date=2025-09-30}}</ref>
|-
|[[LinkedIn]]
|LinkedIn changes their [[terms of service]] enabling them to use user data to train content-generating AI models. The data includes details from user profiles and public posts. Users have to opt out in the settings page to prevent this from happening to their data.
|<ref>{{Cite web |date=2025-10-04 |title=Update to our Terms and data use |url=https://www.linkedin.com/help/linkedin/answer/a8059228 |archive-url=https://web.archive.org/web/20250926155935/https://www.linkedin.com/help/linkedin/answer/a8059228 |archive-date=2025-09-26 |website=LinkedIn Help}}</ref>
|-
|[[Amazon]]
|Anti-competitive pricing policies, terms restrict sellers from pricing goods lower on other platforms while charging exorbitant fees. Also covers anti-consumer practices in search results.
|<ref>{{Cite web |title= |url=https://www.theguardian.com/technology/2025/oct/05/way-past-its-prime-how-did-amazon-get-so-rubbish}}</ref>
|-
|-
|[[Cloudary Holdings Limited / Webnovel]]
|[[Cloudary Holdings Limited / Webnovel]]
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|Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo.
|Two years after taking over competitor Neato, Vorwerk closed down the Neato cloud services. Vacuum robots lose all app functionality and can only be started manually, which will cause them to do a full clean. No off-limits zones, no rooms, no barriers, only everything or nothing. Neato robots are not supported by Valetudo.
|<ref>{{Cite web |title= |url=https://support.neatorobotics.com/support/solutions/articles/204000073686}}</ref>
|<ref>{{Cite web |title= |url=https://support.neatorobotics.com/support/solutions/articles/204000073686}}</ref>
|}
|}<!-- List alphabetically!! -->


==List of themes not yet covered==
==List of themes not yet covered==
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Why include: Advertising is pervasive online, and increasingly showing up in devices.  Many sources, including US government agencies, suggest ad block as a way of enhancing security.  Ad block can help consumers own their own devices by controlling what they do.  There are efforts to use copyright law (e.g., DMCA/spotify/revanced, and German court case) to force you to run  programs on your device.  See also, [[Advertising overload]]
Why include: Advertising is pervasive online, and increasingly showing up in devices.  Many sources, including US government agencies, suggest ad block as a way of enhancing security.  Ad block can help consumers own their own devices by controlling what they do.  There are efforts to use copyright law (e.g., DMCA/spotify/revanced, and German court case) to force you to run  programs on your device.  See also, [[Advertising overload]]
|[https://www.theregister.com/2025/08/15/german_court_ruling_ad_blocking/]
|[https://www.theregister.com/2025/08/15/german_court_ruling_ad_blocking/]
|-
|[[Smart meter]]
|Utility (e.g., electricity, gas, water) meter that is programmable and typically communicates. 
Issues: Demand/time of day pricing.  Surveilance (patterns in electricity use identify when users home, what appliances they are using, etc.)  Security issues (remote manipulation).
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|[[Cloud]]
|[[Cloud]]