Article suggestions: Difference between revisions
→List of incidents not yet covered: Add Microsoft introducing account requirement and forcing cloud use for SwiftKey backups |
Added in Regus as a suggestion to right an article about. |
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!Summary of Incident | !Summary of Incident | ||
!Refs | !Refs | ||
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|Regus | |||
|A flexible office / workplace provider for freelancers, contractors, small businesses, etc. | |||
This is specifically for their Virtual Office service. I am sure they apply these same predatory and deceptive tactics with the rest of their services as well. | |||
Locks you into a contract for virtual services that they may terminate at any time. You can too only if you follow very specific and exaggerated terms. They will bill you for the entire agreement even with it terminated. You lose access to the services immediately upon termination but are forced to pay for the rest of the agreement. They are predatory with agreements and will not allow you to break them and will charge you for the entire thing regardless of what happens. | |||
Forced arbitration. Force you to waive any right to class action lawsuits. | |||
Contract comes with terms hidden in their "house rules" document, automatically opting the user into services they did not knowingly agree to, by default. These services are NOT included in the original contract in any way except through the referencing to other documents like the "Terms of Service" and "House Rules", not disclosed ahead of time. They clearly show a lower price and do not clearly show any of the additional services you unknowingly opt into. | |||
They lead you into a low price to get the agreement signed. Once signed, you cannot escape or get out with their terms. You find out later that they've made you agree to additional services by default. They require YOU to jump through hoops to opt out of those services, and they bury the information to do it. | |||
They have predatory auto-renewals for the contracts that are typically months to years long, with many being sold into higher 1 year+ contracts for "savings" and "discounts". These auto-renewals cannot be canceled without 3 MONTHS notice! If it renews, you are locked into another term which you will be forced to pay in full even if you terminate. | |||
This is all for VIRTUAL office services that cost nothing to provide or remove. | |||
A lot of deceptive patterns including, but not limited to: Comparison prevention, hidden costs, hidden subscription, obstruction. | |||
|[https://serviceagreement.regus.com/TermsPDF/VirtualOffice/Global20250301.pdf Terms of Service] | |||
[https://serviceagreement.regus.com/PreviewHouseRule.aspx?guidId=840179ed-c894-4e91-8ccc-3b882bcf4b38 House Rules] | |||
[https://www.myregus.com/help#:~:text=you%20can%20give%20notice%20to%20terminate%20your%20agreement%20at%20anytime%20in%20your%20online%20account%20%2D%20but%20you%20will%20be%20charged%20until%20the%20end%20of%20your%20agreement%20term. Help Page - terminate anytime but pay everything] | |||
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|GM | |GM | ||