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==Background==
==Background==
{{Ph-I-B}}Jagex offers membership that allow access to both the pay-to-play version of RuneScape and Old School RuneScape. On 10 March 2026, Jagex announced changes to its membership including a price increase following a previous increase in its membership cost in August 2024<ref>{{Cite web |last=Carpenter |first=Lincoln |date=2024-08-31 |title=Runescape is increasing its membership subscription costs, and players aren't happy: 'Inflation my a**' |url=https://www.pcgamer.com/games/mmo/runescape-is-increasing-its-membership-subscription-costs-and-players-arent-happy-inflation-my-a/ |url-status=live |archive-url=https://web.archive.org/web/20251010091434/https://www.pcgamer.com/games/mmo/runescape-is-increasing-its-membership-subscription-costs-and-players-arent-happy-inflation-my-a/ |archive-date=2025-10-10 |access-date=2026-03-13 |website=PCGamer}}</ref>. These changes impact long-term subscribers who had grandfathered membership pricing when opting to subscribe yearly through RuneScape's Premier membership (now known as 12 Month Membership<ref>{{Cite web |date=2026-02-24 |title=Updates to Premier Membership Benefits |url=https://secure.runescape.com/m=news/updates-to-premier-membership-benefits |url-status=live |archive-url=https://web.archive.org/web/20260308101038/https://secure.runescape.com/m=news/updates-to-premier-membership-benefits |archive-date=2026-03-08 |access-date=2026-03-13 |website=RuneScape}}</ref>).
{{Ph-I-B}}Jagex offers membership that allow access to both the pay-to-play version of RuneScape and Old School RuneScape. On 10 March 2026, Jagex announced changes to its membership including a price increase following a previous increase in its membership cost in August 2024<ref>{{Cite web |last=Carpenter |first=Lincoln |date=2024-08-31 |title=Runescape is increasing its membership subscription costs, and players aren't happy: 'Inflation my a**' |url=https://www.pcgamer.com/games/mmo/runescape-is-increasing-its-membership-subscription-costs-and-players-arent-happy-inflation-my-a/ |url-status=live |archive-url=https://web.archive.org/web/20251010091434/https://www.pcgamer.com/games/mmo/runescape-is-increasing-its-membership-subscription-costs-and-players-arent-happy-inflation-my-a/ |archive-date=2025-10-10 |access-date=2026-03-13 |website=PCGamer}}</ref>. These changes impact long-term subscribers who had grandfathered membership pricing when opting to subscribe yearly through RuneScape's [https://runescape.wiki/w/Premier_Membership Premier membership] (now known as 12 Month Membership<ref>{{Cite web |date=2026-02-24 |title=Updates to Premier Membership Benefits |url=https://secure.runescape.com/m=news/updates-to-premier-membership-benefits |url-status=live |archive-url=https://web.archive.org/web/20260308101038/https://secure.runescape.com/m=news/updates-to-premier-membership-benefits |archive-date=2026-03-08 |access-date=2026-03-13 |website=RuneScape}}</ref>).


==[Incident]==
==[Incident]==

Latest revision as of 19:59, 13 March 2026

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Jagex Limited, a British video game developer and publisher known for its flagship titles RuneScape and Old School RuneScape offered subscribers grandfathered monthly pricing if a subscriber returns to a monthly subscription after going through a yearly subscription. On 10 March 2026, Jagex suddenly announced changes to its membership offerings[1]. These changes were announced with minimal advance notice and at the same time membership prices were increased, raising concerns about potential bait-and-switch tactics.

Background

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Jagex offers membership that allow access to both the pay-to-play version of RuneScape and Old School RuneScape. On 10 March 2026, Jagex announced changes to its membership including a price increase following a previous increase in its membership cost in August 2024[2]. These changes impact long-term subscribers who had grandfathered membership pricing when opting to subscribe yearly through RuneScape's Premier membership (now known as 12 Month Membership[3]).

[Incident]

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Lawsuit

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References

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  1. "Membership and Bonds Price Change". RuneScape. 2026-03-10. Archived from the original on 2026-03-13. Retrieved 2026-03-13.
  2. Carpenter, Lincoln (2024-08-31). "Runescape is increasing its membership subscription costs, and players aren't happy: 'Inflation my a**'". PCGamer. Archived from the original on 2025-10-10. Retrieved 2026-03-13.
  3. "Updates to Premier Membership Benefits". RuneScape. 2026-02-24. Archived from the original on 2026-03-08. Retrieved 2026-03-13.


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