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Format abandonment

From Consumer Rights Wiki

Format abandonment is the withdrawal of the means to play a media format that consumers already own copies of. The discs, cartridges, files or downloads remain in the owner's possession and remain intact. What disappears is the ability to play them: new hardware drops support, applications are removed from the devices that had them, and no replacement copy is offered in a format the owner can still use.

It differs from a storefront shutdown, where a shop closes and its catalogue stops being sold. In format abandonment the purchase was completed, sometimes years earlier, and sometimes on a physical disc.

The practice is older than digital distribution and is not confined to any one kind of media. Videotape, optical disc, downloaded file and streamed licence have all been abandoned in turn, and the owner's position is the same each time: the copy survives, the means of playing it does not.

How it happens

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A format needs three things to remain usable: media, a decoder, and a display or player that accepts the decoder's output. Consumers can keep the first indefinitely. The other two belong to manufacturers, and are withdrawn for ordinary commercial reasons, rarely with any announcement addressed to the people who own the media.

The withdrawal usually proceeds in the same order. Content production ends first, then displays stop supporting the format, then new players and consoles omit it, and finally the applications that streamed the purchased copies are removed from the devices that still had them. Each step is defensible on its own, and the owner is told about none of them at the time of purchase.

Why it is a problem

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The purchase was made on the understanding that the format would be playable. Nothing in the transaction indicated a date after which the file or disc would become an artefact, and owners of physical media in particular have no reason to expect that a disc they own would stop being playable while it remains undamaged.

Replacement is not offered. When a format is abandoned, the owner is not given the same film, album or game in a format that still works. The common outcome is that the same title must be purchased again, if it is available at all.

The material can vanish entirely. The Video Game History Foundation's 2023 study found that "87% of classic video games released in the United States are critically endangered" and that "just 13% of video game history is being represented in the current marketplace".[1]

Examples

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Purchased 3D films, Fandango at Home, 2024

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The application formerly called Vudu ended support for a range of older devices, including 3D-capable Blu-ray players and televisions. The company's own support notice states: "The Vudu app, now known as Fandango, will no longer be supported on some older devices as of December 10, 2024. Although the Vudu app icon may remain on your device, it may no longer function."[2]

Trade coverage reproduced the customer email, which said that "movie libraries won't be affected", and noted that the PlayStation 4 was among the devices dropped.[3] For owners of 3D titles the distinction between a library and its playability proved to be the whole of the matter, because the devices removed were the ones capable of displaying the format. Readers responding to that coverage described the result directly, one stating that they had "serval 3D movies in the app which is no longer supported on my Sony 3D blu-ray player", and another that they had bought 440 films and could no longer watch the twenty of them that were in 3D.[3]

Owners reporting the same problem on hobbyist forums recorded the on-device behaviour. One described a recently purchased 3D Blu-ray player and 3D television, and titles bought in 3D that could no longer be streamed to either.[4] Another, days after the cutoff, reported that a replacement streaming device answered their 3D purchases with "This device does not support 3D playback."[5]

Blu-ray 3D on games consoles

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Blu-ray 3D was never distributed by streaming services, so the discs and the players are the whole of that format's chain. Both major consoles added playback in 2014, the Xbox One in an update announced that July,[6] and the PlayStation 4 in system software update 1.75 later the same month.[7]

The following generation removed it. Sony's own launch FAQ for the PlayStation 5 answers the question without qualification: "No, 3D stereoscopic output is not supported on PS5."[8]

Discs in the format continue to be released, now by specialist labels rather than major studios, and standalone players that support them are still sold.[9] The format therefore has not ended; the mainstream equipment for playing it has.

3D televisions

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Manufacturers withdrew 3D from their television ranges within roughly a year of each other, Samsung for the 2016 model year and the remaining two for 2017. LG's head of product marketing explained the decision in terms of usage: "Purchase process research showed it's not a top buying consideration, and anecdotal information indicated that actual usage was not high. We decided to drop 3D support for 2017."[10] Contemporary coverage recorded the same sequence and observed that "the 3D home release looks like becoming a collectors' item".[11]

Owners of these televisions are affected in a further way documented on this wiki: on the 2011 and 2012 BRAVIA sets, stereoscopic photographs play from a USB device and not over the home network, because the network path of the television does not declare support for the format its own decoder handles.

Physical formats, before any of this was digital

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The pattern predates software. Betamax, LaserDisc, MiniDisc, HD DVD and a long line of others were sold to consumers, then lost their industry backing, leaving owners with shelves of media and a shrinking supply of working players. HD DVD is the clearest recent case: Toshiba announced on 19 February 2008 that it would "no longer develop, manufacture and market HD DVD players and recorders", aiming to cease those businesses by the end of the following month, around two years after the format reached the market.[12] The discs still exist and still hold their films. The players do not.

A related loss is worth recording even though it is not a playback failure, because it shows the same disregard for what the customer bought. For decades, widescreen films sold on VHS were commonly altered to fit television screens by pan and scan, which crops a widescreen frame down to the 4:3 shape of a television set and then moves that crop around the original image as the action shifts. It discards a large part of what was shot and imposes camera movement the film never had.[13] Buyers were not told they were purchasing a cropped work, and the uncropped version was often only available years later, on the next format, at full price again.

Purchased music, MSN Music, 2008

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Microsoft announced that it would stop issuing the licence keys required to authorise previously purchased music on new computers, which would have left paid-for files unplayable after a hardware change. Following criticism the company extended the service. The Electronic Frontier Foundation summarised the general lesson: "DRM-crippled music still has an expiration date — whenever the company that sold that music becomes unable or unwilling to continue supporting the copy protection."[14]

Purchased ebooks, Microsoft Store, 2019

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Microsoft closed its ebook category and removed previously purchased books from customers' libraries, issuing refunds, with free titles deleted as well and a credit offered to readers who had annotated their books.[15] The case is unusual in that compensation was offered, and instructive in that the books themselves could not be kept at any price.

Flash content, 2021

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Adobe ended support for Flash Player at the end of 2020 and blocked playback from 12 January 2021, so that "even if a browser supports Flash or you explicitly allow a website to use it, Flash Player will no longer load the content".[16] Unusually for this pattern, the shutdown was announced years in advance, which allowed archivists to preserve a substantial part of the material before the date.

Regulatory response

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California's Assembly Bill 2426, in force from 1 January 2025, requires sellers of digital goods either to obtain an affirmative acknowledgement that the customer understands they are buying a licence, or to disclose that clearly at the point of sale, with penalties for failing to do so.[17] The law addresses the wording of the transaction rather than the survival of the format, so a compliant seller may still withdraw playback later, provided the customer was told at the outset that they were buying a licence.

See also

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References

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  1. Lewin, Kelsey (Jul 10, 2023). "Survey: 87 percent of classic video games are out of print". Video Game History Foundation. Retrieved Sep 19, 2026.
  2. "Why did my Vudu app stop working?". Fandango at Home Support. Nov 19, 2024. Retrieved Sep 19, 2026.
  3. 3.0 3.1 Latchem, John (Nov 20, 2024). "Fandango at Home Discontinuing App on Older Devices". Media Play News. Retrieved Sep 19, 2026.
  4. "Vudu RIP... FAH kills 3D". MakeMKV Support Forum. Jan 16, 2025. Retrieved Sep 19, 2026.
  5. "Fandango at Home/Vudu - Ways to stream 3D?". Blu-ray.com Forum. Dec 15, 2024. Retrieved Sep 19, 2026.
  6. Lawler, Richard (Jul 18, 2014). "Xbox One's August update adds a friend activity feed and Blu-ray 3D support". Engadget. Retrieved Sep 19, 2026.
  7. "PS4 Getting 1.75 System Update Next Week With 3D Blu-Ray Film Support". International Business Times UK. Jul 24, 2014. Retrieved Sep 19, 2026.
  8. Shuman, Sid (Nov 9, 2020). "PS5: The Ultimate FAQ". PlayStation.Blog. Retrieved Sep 19, 2026.
  9. "3D Blu-ray release dates". Blu-ray.com. Retrieved Sep 19, 2026.
  10. Biggs, John (Jan 25, 2017). "3D TVs are dead". TechCrunch. Retrieved Sep 19, 2026.
  11. Brew, Simon (Nov 24, 2017). "The Slow Demise of Blu-ray 3D". Den of Geek. Retrieved Sep 19, 2026.
  12. "Toshiba Announces Discontinuation of HD DVD Businesses". Toshiba. Feb 19, 2008. Retrieved Sep 20, 2026.{{cite web}}: CS1 maint: url-status (link)
  13. Abreu, Rafael (Aug 22, 2021). "What is Pan and Scan? Full Frame vs. Widescreen Explained". StudioBinder. Retrieved Sep 20, 2026.{{cite web}}: CS1 maint: url-status (link) The longer history of the aspect-ratio dispute between cinema and television, and of what home formats did to the frame, is told in Slidebean. "The brilliant scam of cinematic "black bars"". YouTube. Retrieved Sep 19, 2026.
  14. D'Andrade, Hugh (Jun 19, 2008). "Microsoft to MSN Music Customers: Your DRM is Good Until 2011". Electronic Frontier Foundation. Retrieved Sep 19, 2026.
  15. "Microsoft Stops Selling eBooks, Will Refund Customers For Previous Purchases". Slashdot. Apr 2, 2019. Retrieved Sep 19, 2026.
  16. Abrams, Lawrence (Dec 12, 2020). "Adobe releases final Flash Player update, warns of 2021 kill switch". BleepingComputer. Retrieved Sep 19, 2026.
  17. Chansky, Ed (Dec 10, 2024). "AB 2426: New California Law Requires Clear Licensing Disclosures for Digital Goods". Greenberg Traurig. Retrieved Sep 19, 2026.