Good2Go Mobile (Canada) phases out 3G network and merges with Lucky Mobile
Good2Go Mobile was a Canadian prepaid mobile carrier operated by Ztar Wireless, selling no-contract SIM cards with per-minute calling through retailers such as 7-Eleven and Dollarama.[1] In July 2025, as Canada's 3G networks were being shut down, the company told customers relying on 3G to switch by 31 August 2025 or lose service, and offered a free Lucky Mobile SIM card as the migration path.[1]
Background
[edit | edit source]Good2Go's prepaid plans carried no contract and charged per minute of use.[1] The service ran on network access supplied by other carriers. In filings to the Canadian Radio-television and Telecommunications Commission (CRTC) published in June 2025, parent company Ztar accused Rogers of trying to force it out of the market by denying it access to modern LTE and VoLTE services while offering those features to its own discount brand Chatr, and of giving short notice of disconnection while Ztar was still migrating customers to a new network.[1][2] Rogers responded that the matter was a contract dispute, that Ztar owed a significant unpaid balance, and that keeping Ztar connected would interfere with the shutdown of its 3G network at the end of July 2025.[2] Rogers began charging customers still using its 2G or 3G network a $3 monthly "Legacy Network Usage" fee in April 2025, and said that customers still exclusively using 3G as of 30 June 2025 could also receive a one-time $75 administrative charge.[3]
Migration to Lucky Mobile
[edit | edit source]Rogers shut down its 3G network on 31 July 2025.[1][3] Good2Go told customers whose phones relied on 3G that they would lose service unless they switched, and offered a free SIM card through Lucky Mobile, which runs on Bell's 4G LTE network.[1] Switching customers could keep their existing phone numbers but lost any unused account balance, and Lucky Mobile plans started at $19 per month, moving customers from prepaid per-minute billing to monthly plans.[1] Good2Go said a switch could take up to 48 hours and urged customers to complete it before the end of August 2025.[1] Ztar's other prepaid brand, SpeakOut Wireless, sold through 7-Eleven stores, was affected by the same shutdown.[1]
Consumer response
[edit | edit source]Customers on Reddit's r/CellPhoneCanada forum reported losing service around the transition and being unable to connect their accounts on the Good2Go Mobile website, even where their handsets supported VoLTE.[4]
References
[edit | edit source]- ↑ 1.0 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 Quintet, John (2025-07-27). "Good2Go Customers Get Free Lucky Mobile Switch Before 3G Shutdown". iPhone in Canada. Archived from the original on 2026-10-22. Retrieved 2026-10-30.
- ↑ 2.0 2.1 Blake, Austin (2025-06-18). "CRTC Asked to Stop Rogers from Cutting Off Ztar Mobile Customers". iPhone in Canada. Archived from the original on 2026-10-22. Retrieved 2026-10-30.
- ↑ 3.0 3.1 Quintet, John (2025-05-31). "Rogers Will Charge You $75 for Clinging to 3G After Shutdown". iPhone in Canada. Archived from the original on 2026-10-22. Retrieved 2026-10-30.
- ↑ vinc8888 (2026-01-09). "Anyone still with Good2Go Mobile in 2026?". Reddit. Archived from the original on 2026-10-30. Retrieved 2026-10-30.
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