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IFTTT credits system controversy

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On October 28, 2026, IFTTT was rebranded to IFTTT.ai and introduced a credits system.[1]

One of the biggest frustrations is that on the free package the user only receives 1000 credits, and if each run takes 50, the user can only do 20 tasks. For example a Spotify applet can only work for 20 songs before it shuts off.[2][3]

Background

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IFTTT is an automation platform created in 2011.

Incident

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IFTTT's response

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Consumer response

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Many users have canceled their plans, due to instant credit usage for hard-running applets.[4][5] Some more users discussed the issue on IFTTT's AMA on Reddit.[6]

References

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  1. ↑ "Put AI to work for you". IFTTT. 2026-10-28. Archived from the original on 2026-10-31. Retrieved 2026-10-30.
  2. ↑ ryan-ifttt (2026-10-28). "IFTTT is now IFTTT.ai, and everything that used to be Pro-only is now on every plan". Reddit. Archived from the original on 2026-10-31. Retrieved 2026-10-30.
  3. ↑ "Plans & Pricing". IFTTT. Archived from the original on 2026-10-30. Retrieved 2026-10-30.
  4. ↑ Apprehensive-Pen7742 (2026-10-28). "IFTTT Pro+ customers are being shafted: almost 20,000 credits consumed in hours after being promised NOTHING would change". Reddit. Archived from the original on 2026-10-31. Retrieved 2026-10-30.{{cite web}}: CS1 maint: numeric names: authors list (link)
  5. ↑ estorco (2026-10-29). "Credit Usage will literally drive current customer to cancel - 21k credits used after a few hours". Reddit. Archived from the original on 2026-10-31. Retrieved 2026-10-30.
  6. ↑ ryan-ifttt (2026-10-30). "IFTTT AMA is live: ask us anything (10am to 2pm PT)". Reddit. Archived from the original on 2026-10-31. Retrieved 2026-10-30.
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