KeepSolid VPN Unlimited lifetime subscription restrictions (2026)

In September 2026, VPN Unlimited customers reported losing access to features previously available with their lifetime subscriptions. KeepSolid acknowledged moving selected advanced features to its paid Loyalty Plus tier, prompting concerns about the removal of previously available functionality.

Background

VPN Unlimited is a virtual private network service operated by KeepSolid. The company has offered lifetime subscriptions to customers.

In September 2026, customers began reporting that features previously available on their lifetime subscriptions had become restricted. Reported changes included access to P2P servers, manual VPN protocol selection and split tunnelling. Some customers also reported restrictions affecting streaming-optimised servers.

The available reports do not establish that every lifetime subscriber was affected in the same way.

Incident

Customers reported losing access to selected VPN features without purchasing a new subscription. The changes raised concerns about whether functionality available when customers purchased lifetime subscriptions could subsequently be restricted or moved behind an additional paid tier.

The reported restrictions included P2P server access, manual protocol selection and split tunnelling. Other reported restrictions require further verification before they can be treated as confirmed changes affecting the wider lifetime subscriber base.

Customer reports appeared in September 2026. The date on which customers first reported the changes is not necessarily the date on which the restrictions took effect. The precise implementation date has not been independently established.

KeepSolid's response

In responses to customer reviews in September 2026, KeepSolid confirmed that selected advanced features had moved to its Loyalty Plus upgrade for legacy lifetime accounts. The company specifically identified P2P or torrent servers, protocol selection and split tunnelling as affected features. It stated that core VPN access remained available under existing lifetime plans.

KeepSolid said the changes reflected the ongoing costs of server infrastructure, capacity and maintenance. It also referred to provisions in its End User Agreement concerning changes to included features.

These statements represent the company's position. Whether the changes were consistent with customers' original purchase terms and applicable consumer protection laws has not been established by a court ruling identified in the sources cited here.

Legal proceedings

No verified lawsuit or court ruling specifically concerning these reported changes has been identified in the sources cited in this article.

Consumer response

Customers have expressed dissatisfaction with losing access to features they understood to be included in their lifetime subscriptions. Some have objected to being asked to pay again to regain access to previously available functionality.

Customer discussions and reviews provide evidence of reported experiences and reactions, but do not establish that every account was affected identically. The legal position may depend on the original advertising, purchase terms, applicable End User Agreement and consumer protection laws in the customer's jurisdiction.