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Levoit

From Consumer Rights Wiki

Levoit is a company under VeSync primarily selling consumer grade air purifiers and filters.


As of the creation of this article, to purchase a product from their website, you must sign an arbitration clause with a severe time restriction of 1 year as part of their terms of service. You are not required to even view the terms of service before ticking the check box agreeing to this, let alone given any inclination that you're signing a binding arbitration agreement.

Note that these products can be freely purchased from numerous retailers such as walmart and amazon without agreeing to their terms of service


Below is a copy of the arbitration agreement as seen in their terms of service on 8/12/2026: https://levoit.com/pages/legal/terms


Dispute Resolution and Agreement to Arbitrate

THIS SECTION IS AN “AGREEMENT TO ARBITRATE.” ANY DISPUTE, CLAIM, OR CONTROVERSY (collectively, “Claims”) WITH VESYNC RELATING TO, OR IN CONNECTION WITH THESE TERMS, ANY USE OF THE APPLICATION, WEBSITES OR SERVICE, ANY PURCHASE, RETURN, OR REFUND TRANSACTION, OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY OF THESE TERMS, INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE, SHALL BE DETERMINED BY BINDING ARBITRATION, WHICH SHALL BE THE SOLE AND EXCLUSIVE FORUM FOR ADJUDICATING ANY SUCH CLAIMS.

  • Nothing in this section shall be construed to preclude a party from bringing an individual action in small claims court or from seeking injunctive relief, damages, or other relief based on an infringement of a party’s intellectual property rights.
  • To the maximum extent permitted by applicable law, each party agrees to waive the right to trial by jury. Each party further agrees that any arbitration shall be conducted in their individual capacities and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. IN ANY DISPUTE, NEITHER YOU NOR VESYNC WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding, unless you and VeSync agree otherwise in writing The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
  • Pre-Arbitration: Prior to either party initiating an arbitration proceeding, the parties shall engage in good faith negotiations to resolve a Claim. During such negotiations, the party seeking arbitration must provide written notice to the other party of the Claim. Such written notice must contain a detailed description of the nature and basis of the Claim and a calculation of the specific relief sought. If the parties cannot resolve negotiations within sixty (60) days of receipt of such notice, either party may initiate arbitration proceedings. Compliance with this Dispute Resolution procedure is mandatory and a condition precedent to initiating any lawsuit or arbitration. Any applicable limitations periods and filing fee deadlines will be tolled while the parties engage in the process set forth herein.
  • The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Consumer Arbitration Rules (the "AAA Rules") then in effect, except as modified by this Section. (The AAA Rules are available at adr.org or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section. However, a court of competent jurisdiction may enjoin the filing or prosecution of an arbitration if the pre-arbitration dispute resolution requirements set forth under the Dispute Resolution and Agreement to Arbitrate section have not been met.
  • The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the Agreement to Arbitrate is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. If the value of the relief sought is $10,000 or less, either you or VeSync may elect to have the arbitration conducted by telephone and/or video conference or based solely on written submissions, which election shall be binding on the other party subject to the arbitrator's discretion to require an in-person hearing if the circumstances warrant. Attendance at an in-person hearing may be made by telephone and/or video conference, unless the arbitrator requires otherwise.
  • Payment of all filing, administration, and arbitrator fees will be governed by the AAA Rules. The parties are responsible for their own attorney, expert, and/or witness fees, and any costs related to arbitration. VeSync, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous or brought for an improper purpose or in bad faith.  Otherwise, the AAA’s Rules regarding costs and payment apply.
  • The location of the arbitration and the parties’ right to a hearing will be determined in accordance with the AAA Rules. Consumer claims arising in California will be subject to applicable California law.
  • If any provision of this Section is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced. If any term in this Section is found to be unenforceable with respect to any claim or request for relief, then the parties agree that such claim or request for relief shall be decided by a court only after all other claims and requests for relief are arbitrated.


Limitation on Time to File Claim

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE RELATING TO THESE TERMS OR THE APPLICATION AND/OR WEBSITES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION OR CLAIM ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.