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Mercedes-Benz EQS rear-wheel steering requires subscription

From Consumer Rights Wiki

In Germany, Mercedes-Benz EQS vehicles are equipped with rear wheels that can steer up to 10 degrees. However, customers who do not sign up for a subscription will only have a 4.5 degree range of rear wheel steering. The feature is not available for purchase outright, and enabling it costs €489 (about $571) a year or around €1,169 ($1,376) to activate the service for up to three years upfront.[1][2][3]

Background

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Rear-wheel steering isn't a new technology as it has been around for decades, with the Nissan R31 Skyline pioneering the system back in 1985.[3] But by putting hardware capabilities behind a paywall through software-locks, Mercedes-Benz is following the trend of modern car manufacturers. The market practices have shifted from how cars have worked since their invention, as they're no longer independent devices, requiring constant connection to the manufacturer's servers. This change isn't driven by necessity, but rather by business incentives such as:

Incident

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Every EQS model is equipped with rear-wheel steering capable of a 10-degree range, but customers who do not pay for a subscription have this feature limited to 4.5 degrees. The process works like this:

  • Full range is not available as a factory option[1][2][3]
  • It is only available as a yearly subscription (€489 a year or €1,169 for 3 years)[1][2][3]
  • It cannot be bought outright for a one time charge[1][2][3]

This means customers are paying for a hardware in their car that can never truly be theirs.

Mercedes-Benz's response

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If applicable, add the proposed solution to the issues by the company.


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Consumer response

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Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.


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See also

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References

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  1. 1.0 1.1 1.2 1.3 Teague, Chris (26 Jul 2021). "Mercedes-Benz EQS Rear-Wheel Steer Requires Subscription". jdpower.com. Archived from the original on 20 Dec 2021. Retrieved 21 Aug 2025.
  2. 2.0 2.1 2.2 2.3 Tsui, Chris (26 Jul 2021). "Full Rear-Wheel Steering on Mercedes EQS Will Be $575 Annual Subscription in Germany: Report". The Drive. Archived from the original on 12 Nov 2025. Retrieved 21 Aug 2025.
  3. 3.0 3.1 3.2 3.3 3.4 Padeanu, Adrian (23 Jul 2021). "Mercedes Charging $575 Per Year In Germany For 10-Degree Rear Steering On EQS". motor1.com. Archived from the original on 23 Aug 2025. Retrieved 21 Aug 2025.