Talk:Ecobee
Add topicEcobee ends support for Switch Plus
[edit source]Here is today's email.
We’re reaching out to inform you that most Switch+ smart features will stop working as of March 2, 2027. Your Switch+ will still function as a regular light switch and connect to the Apple Home app via iOS on iPhone or iPad. However, it will no longer appear in your ecobee app or work with voice assistants or other third-party integrations (details below).
We understand that changes to a product you rely on are disruptive. To make this transition a little easier, we would like to offer you a $25 USD Visa or Mastercard gift card for each Switch+ installed in your home.1
How do I claim this offer?
To claim your offer, please visit our Support page here and complete the offer form.
As of March 2, 2027, the following smart features will be discontinued: ecobee app setup, control, and configuration. Alexa voice interaction. Third-party smart home integrations including Alexa, Google Home, SmartThings, and IFTTT, including any existing automations created through these platforms. Our customer support team will also have limited ability to assist with Switch+ issues after March 2, 2027.
Should you have any concerns or require assistance connecting your Switch+ to Apple Home, our customer support team is happy to help.
Sincerely, The ecobee Team