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Tim Hortons

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Tim Hortons
Basic information
Founded 17 May 1964
Legal Structure Public subsidiary
Industry Food
Also known as
Official website https://www.timhortons.com/

Tim Hortons Inc., also known as Tim's, Timmies or Timmy's, is a Canadian coffee and restaurant chain that is a subsidiary of Restaurant Brands International.[1] The company operates worldwide with over 5,500 and contains a net income of $938 million as of 2023.

Consumer impact summary

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Overview of concerns that arise from the conduct towards users of the product (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

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Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Tim Hortons category.

App collects geo-location data regardless of usage (2020)

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Main article: Tim Hortons app collects user data without consent

Office of the Privacy Commissioner of Canada conducted in investigation in June 2020, releasing its findings on 1 June 2022 that showcased Tim Hortons' mobile app was collecting geo-location data from customers (even if it was turned off). This resulted in a lawsuit that ended with the company being required to delete location data and establish a privacy management program.[2][3]

Products

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This is a list of the company's product lines with articles on this wiki.


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See also

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References

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  1. "Tim Hortons® Franchising – International". Tim Hortons. Archived from the original on 16 Feb 2026. Retrieved 6 Mar 2026.
  2. Reed, Brian (10 June 2022). "What We Can Learn from the Tim Hortons Mobile Privacy Debacle". CPO magazine. Archived from the original on 16 Aug 2022. Retrieved 6 Mar 2026.
  3. Cox, Joseph (1 Jun 2022). "Canada's Beloved Tim Hortons Spied on Everyone Who Used Its App, Regulator Says". Vice. Archived from the original on 28 Aug 2024. Retrieved 6 Mar 2026.