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This is my personal opinion page. It is not a consumerrights.wiki article. I am Louis Rossmann. I run a repair shop. A data-recovery company threatened to sue me, and this is my own account and opinion of what I found when I looked at where that company says it operates. consumerrights.wiki gives me this userspace to write on. It did not write, review, or endorse this page. Everything I state as fact links to a page you can open and check yourself. If I got something wrong, tell me and I will fix it.

WeRecoverData, a data-recovery company, sent my company a cease-and-desist letter demanding that I remove from publication a page critical of it. I am not taking it down. The only statements the letter singles out & denies are accusations the page quotes from third parties & attributes to them by name; it does not identify a specific statement of mine & say what is false about it. Everything on that page falls into one of three buckets: true statements of fact, opinions based on facts disclosed to the reader, & statements by third parties that are accurately quoted & identified as third-party statements. There is nothing in those three buckets to take down. If WeRecoverData can point to one specific statement of fact on that page that is false, I will look at it.

Cease-and-desist letter and my reply

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Both letters are posted here so you can read them yourself. WeRecoverData's counsel sent the cease-and-desist letter dated June 19, 2026; my reply dated June 26, 2026 declines to take the page down and asks WeRecoverData to point to one specific statement of fact on the page that is false.

Delivery of my reply

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I did not just post my reply on this page. I also sent it straight to the lawyer who signed WeRecoverData's cease-and-desist letter, Zachary A. Westenhoefer, at the address on his letterhead. I sent it two ways. I emailed it in reply to the same address the demand came from, on June 26, 2026 at 1:46 PM Central Time, & I mailed a physical copy that required a signature on delivery.[1]

USPS delivered the mailed copy on June 29, 2026 at 10:40 AM Eastern Time in New York, NY 10005, the ZIP code on the firm's letterhead. Its record marks the item "Delivered, Front Desk/Reception/Mail Room" & says it was "signed for by Z WESTENHOEFER," the same name as the lawyer who signed the letter to me.[2] That was before I published my video about this dispute; the tracking page is public, so you can compare the delivery date to the date on the video yourself.

USPS delivery record for the mailed reply: delivered June 29, 2026 at 10:40 AM Eastern Time in New York, NY 10005 & "signed for by Z WESTENHOEFER," the counsel who signed WeRecoverData's cease-and-desist letter. USPS Tracking

USPS also sent me its official Proof of Delivery for the same tracking number. It records the status as "Delivered, Front Desk/Reception/Mail Room," the date & time as "June 29, 2026, 10:40 am," the location as "NEW YORK, NY 10005," & the actual recipient name as "Z WESTENHOEFER," with USPS's note that the "Actual Recipient Name may vary if the intended recipient is not available at the time of delivery."[3][2]

USPS's official Proof of Delivery for the mailed reply, tracking 9410850106151001325996: status "Delivered, Front Desk/Reception/Mail Room" on "June 29, 2026, 10:40 am" in "NEW YORK, NY 10005," with the actual recipient name recorded as "Z WESTENHOEFER." USPS Proof of Delivery

I never received a reply.

WeRecoverData has said the opposite in public. In its replies to Google reviews of its Austin listing on Congress Avenue, the company has written:

Before publishing his video, he did not contact WeRecoverData to verify the facts or request our response.[4]

That statement & the delivery record above cannot both be true. I emailed WeRecoverData's counsel on June 26, 2026, & USPS shows the mailed copy of the same reply was signed for by Z WESTENHOEFER on June 29, 2026, both before my video went up.

I contacted WeRecoverData's counsel directly, in writing, before I said anything in public, & USPS logged the mailed copy as signed for. Anyone can open the tracking record & the two letters posted above & decide for themselves whether I tried to handle this privately first.

Evidence-preservation demands and exclusion from the Wayback Machine

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WeRecoverData's cease-and-desist letter dated June 19, 2026 did more than ask me to take the page down. It also put me on notice to preserve evidence for a lawsuit it said it anticipated, & it listed the kinds of records it wanted kept, including my "revision histories," "source materials," "screenshots," & "archived pages":

You and Rossmann Repair Group Inc. are hereby placed on notice that WRD anticipates litigation... Accordingly, you are under a legal obligation to preserve all potentially relevant evidence in your possession, custody, or control. This includes, without limitation, all drafts, edits, revision histories, source materials, screenshots, archived pages... You are further directed not to delete, modify, destroy, overwrite, conceal, or permit the loss of any such materials... Failure to preserve relevant evidence after notice of anticipated litigation may constitute spoliation of evidence...[5]

WeRecoverData's June 19, 2026 letter directed me to preserve evidence, including "revision histories," "screenshots," & "archived pages," & warned that failing to do so "may constitute spoliation of evidence." Cease-and-desist letter, page 3

I told WeRecoverData I would meet that obligation, & I asked it to do the same. In my reply dated June 26, 2026, I asked WeRecoverData to preserve the records this dispute is about:

Tied to the same dispute, RRG asks that WRD likewise preserve, and not delete or alter, the records relevant to these claims, including the lease or service agreements for the locations WRD advertises, the substantiation for its advertised success rate, its terms of service and pricing records, and its records concerning the solicitation and management of its online reviews.[6]

That is the same reply WeRecoverData's counsel signed for on June 29, 2026 (see the delivery record above).

My June 26, 2026 reply asked WeRecoverData to "preserve, and not delete or alter" the "lease or service agreements for the locations WRD advertises," its success-rate substantiation, its "terms of service and pricing records," & its records for managing its "online reviews." Reply letter

WeRecoverData's own website is no longer in the Internet Archive's Wayback Machine. The Wayback Machine's availability API returns no saved snapshots for werecoverdata.com, {"url": "werecoverdata.com", "archived_snapshots": {}},[7] & opening the domain in the Wayback Machine returns the message "This URL has been excluded from the Wayback Machine."[8]

Searching werecoverdata.com in the Internet Archive's Wayback Machine returns "This URL has been excluded from the Wayback Machine." Wayback Machine

The site's robots.txt file, which tells automated crawlers what they may visit, allows the major search & AI crawlers, including Googlebot, Bingbot, GPTBot, & ClaudeBot, but disallows the two crawlers the Internet Archive uses to save pages. Under "User-agent: ia_archiver" & "User-agent: archive.org_bot" the file sets "Disallow: /".[9] The Internet Archive's help pages say a site may be missing from the Wayback Machine for more than one reason:

Such sites may have been excluded from the Wayback Machine due to a robots.txt file on the site or at a site owner's direct request.[10]

I cannot tell from the outside when or why werecoverdata.com is no longer in the Wayback Machine, so I am not drawing a conclusion about it; the availability API, the exclusion message, & the robots.txt are what the Internet Archive & the site show today.

werecoverdata.com's robots.txt on July 13, 2026: it allows mainstream & AI crawlers, including Googlebot, Bingbot, GPTBot, & ClaudeBot, but gives the Internet Archive's two crawlers "ia_archiver" & "archive.org_bot" a "Disallow: /". robots.txt

Correction demand and renewed preservation request

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On July 13, 2026, I emailed WeRecoverData's counsel a formal demand letter, & I am sending a paper copy to his office by Priority Mail with signature confirmation. The letter makes two requests: it asks WeRecoverData to correct or retract the statement quoted above, & it asks WeRecoverData to confirm which of its records it is preserving.[11]

I sent the correction request under the Texas Defamation Mitigation Act. Section 73.055 of the Texas Civil Practice and Remedies Code lets a person who says he was defamed serve a written request that identifies, with particularity, the statement alleged to be false & defamatory, & asks the publisher for a correction, clarification, or retraction.[12] The statement I asked WeRecoverData to correct is the owner reply on its Austin Google listing, quoted above, that says I "did not contact WeRecoverData to verify the facts or request our response" before my video.[4] The delivery record above shows that I did: I wrote to WeRecoverData's counsel on June 26, 2026, & his office signed for the mailed copy on June 29, 2026,[3] both before the video. The letter asks WeRecoverData to stop publishing that statement on the Google listing & anywhere else it appears, & to publish a dated written correction or retraction, no later than July 31, 2026.[11]

That deadline follows the statute. Under section 73.057, a correction is timely if it is made no later than the 30th day after the request is received, & it is sufficient if it is published in the same manner & medium as the original; for a statement published on the internet, the correction is appended to the original publication.[12]

The second part of the letter returns to the preservation question above. WeRecoverData put me on notice to preserve evidence on June 19, 2026, & I asked it to preserve its own records on June 26, 2026. My July 13 letter asks WeRecoverData to confirm in writing, by July 31, 2026, that it is keeping its native site records, including the werecoverdata.com files as they existed, its server & access logs, its content-management & database records, every past version of its robots.txt file, its terms-of-service & pricing pages, & the review replies at issue.[11] It also asks WeRecoverData to say when the robots.txt directives that block "ia_archiver" & "archive.org_bot" were added, & to keep the records that show when & how that file changed.[11]

WeRecoverData's success rate

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WeRecoverData's cease-and-desist letter says my page communicated that WeRecoverData "advertises a fabricated success rate." That is not what the page says, & the reason is on WeRecoverData's own website. On its FAQ, under the question "What is your success rate?", WeRecoverData writes that it does not publish one:

We do not publish the success rate in order not mislead our customers due to false claims made by other small data recovery providers.[13]

On its own RAID data recovery page, the title reads "RAID Data Recovery Services | 96% Success Rate | WeRecoverData,"[14] & the homepage title carries the same 96% figure.[15] My page pointed out that WeRecoverData states it publishes no success rate on one page while advertising a 96% success rate on another; it did not call any number fabricated. Open both & read them yourself.

  • WeRecoverData's FAQ answer to "What is your success rate?" says it does not publish one. WeRecoverData FAQ
    WeRecoverData's FAQ answer to "What is your success rate?" says it does not publish one. WeRecoverData FAQ
  • The title tab on WeRecoverData's homepage advertises a "96% Success Rate." WeRecoverData homepage
    The title tab on WeRecoverData's homepage advertises a "96% Success Rate." WeRecoverData homepage

WeRecoverData also defines what it counts as a successful recovery. On its evaluation results, it says:

If client didn't specify the exact critical files that need to be recovered, or indicated "all", "everything" or "unknown", we will consider the recovery to be successful if any files on the media are recovered.[16]

WeRecoverData's evaluation results define a recovery as "successful if any files on the media are recovered" when the customer asked for all, everything, or unknown. WeRecoverData evaluation results

By that definition, if I gave WeRecoverData a 20-terabyte drive & told them to recover "all" of it, & they gave me back 64 kilobytes of files, that would count as a successful recovery. As someone who runs a data recovery business, I think that is a wild way to define success.

Where WeRecoverData says it is located

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WeRecoverData's website advertises the 46 US locations in the table below, each with its own city page. The city pages for Aventura,[17] Chicago,[18] Houston,[19] & New York[20] each list the same phone number, 212-594-5946. That number appears on 45 of the 46 city pages.

Each city page I opened also lists a street address, & the table pairs 45 of the 46 addresses with the company marketing space there; the New York row instead carries WeRecoverData's own description, discussed below. Forty-four of the 46 rows link to a shared-office, coworking, or virtual-office listing for that street address: Regus in 32 of them, with Spaces, Davinci Virtual, Premier Workspaces, Intelligent Office, District Offices, & OneBiz Center covering the other 12. Most links go to the operator's own site; a few go to commercial listing services (CoworkingCafe, OfficeSpace, LiquidSpace) that show the operator's space at the address.

Other than the Austin address described below, I have not been inside these buildings, & I am not claiming WeRecoverData lacks staff at the ones I have not visited. The Austin location on Congress Avenue is the one address someone from my shop walked into during business hours. What I can show you is what each linked operator or listing service publishes about the address on its own page, & the table links to every one of those pages. My opinion, based on those listings, is that an address the operator sells as virtual office space tells you where the mail goes, & an address it sells as desks & offices by the month tells you the space is shared. Either way, whether anyone from the company works behind that door is a question the listing does not answer, & it is a question I would ask before shipping anyone a drive full of my data.

Google has a rule about exactly this. Its Business Profile guidelines put it plainly:

Businesses can't list an office at a co-working space unless that office maintains clear signage, receives customers at the location during business hours, and is staffed during business hours by your business staff.[21]

The same page says a mailing address a business does not operate out of is "also known as a virtual office," and that such a location "isn't eligible for a Business Profile."[21] Storefronts that turn out to be a mailbox or a rented desk are an old problem in data recovery, a business where you hand a stranger the only copy of your files & hope to get them back. I have written more about that pattern, & about WeRecoverData's location network, on my own site. The Austin visit below is what happened when someone from my shop drove to one of these addresses & walked in the door.

148 Madison Avenue in New York

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The one address the table pairs with no outside listing at all is WeRecoverData's New York location, & I am giving it the benefit of the doubt. The company lists it as "148 Madison Ave, 9th Floor (32nd Street), New York" & calls the location its "laboratory".[20] That is WeRecoverData's own description, & I have not independently confirmed it. Of the 46 city pages, this is the one that reads to me like a company describing its own office rather than a rented desk, & it is starred in the table for that reason.

WeRecoverData Data Recovery Inc. - 1129 Northern Blvd #404 in Manhasset, New York 11030

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One address in the table has a currently accessible online Google Review posted 10 months ago as of 07/13/2026 corroborates the business practices of a virtual location with no knowledgeable staff or operations to secure tracking of dropped device.[22]

WeRecoverData Google Review for site 1129 Northern Blvd #404, Manhasset, NY 11030

Austin, on Congress Avenue

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One of my employees, Chris, went to the Austin address on Congress Avenue during business hours & asked for WeRecoverData. The building is the Spaces coworking location in the Austin row of the table below. Chris was pointed up to room 500 on level five. The person he spoke to there worked for Spaces, the coworking operator, not for WeRecoverData.

Chris, an employee of Rossmann Repair Group 2 Inc, at the Spaces coworking building at 111 Congress Avenue in Austin, the address WeRecoverData advertises. The person who answered worked for Spaces, the coworking operator, not for WeRecoverData.

If the video above does not play in your browser, an MP4 version is available to download.

Google's Business Profile guidelines state that a service-area business cannot list a "virtual" office unless it is staffed during business hours, and that a location shown on a profile must be staffed by the business's own team and able to receive customers during its stated hours. Google Business Profile guidelines

That is one address, on one day. I am telling you what Chris was told at that door on that visit, not what WeRecoverData does at every other address on this list. I am not saying WeRecoverData has no presence in Austin. I am saying the person my employee met at that address worked for the coworking operator, & there was no WeRecoverData technician there when he asked.

Google's guidelines, shown above, require a listing at a co-working space to be "staffed during business hours by your business staff."[21] On the day my employee visited, the only person he found at that address worked for Spaces, the company that runs the co-working space, not for WeRecoverData. In my opinion, a Google listing for the Austin address on Congress Avenue where the only person a visitor meets works for the co-working operator is the situation that rule is written to prevent, & I do not believe a listing like that meets Google's staffing requirement. Your drive goes to whoever is physically at the address on the listing, not to a phone number or a mailbox. You can open that Google listing & the Spaces page for the same address & decide for yourself.

Advertised locations

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Every link below goes to WeRecoverData's own city page, to the page of the company marketing space at the same street address, or to a map of that address.

State City Who markets space at this address WeRecoverData's page Google Maps listing
Arizona Phoenix Regus Page 📍 View on Google Maps
California Commerce Regus (CoworkingCafe listing) Page 📍 View on Google Maps
California Los Angeles (Westwood) Premier Workspaces Page 📍 View on Google Maps
California Pasadena Pasadena Business Park (OfficeSpace listing; see note) Page 📍 View on Google Maps
California San Diego Regus Page 📍 View on Google Maps
California San Diego (Del Mar) Premier Workspaces Page 📍 View on Google Maps
California San Francisco Regus Page 📍 View on Google Maps
California San Jose Regus Page 📍 View on Google Maps
Colorado Denver Regus Page 📍 View on Google Maps
Connecticut Stamford Regus Page 📍 View on Google Maps
Washington DC Washington District Offices Page 📍 View on Google Maps
Florida Ft Lauderdale Regus Page 📍 View on Google Maps
Florida Jacksonville Regus Page 📍 View on Google Maps
Florida Miami Beach Regus Page 📍 View on Google Maps
Florida Miami (Aventura) OneBiz Center (see note) Page 📍 View on Google Maps
Florida Miami (Brickell) Davinci Virtual Page 📍 View on Google Maps
Florida Orlando Regus Page 📍 View on Google Maps
Florida Tampa Regus Page 📍 View on Google Maps
Georgia Atlanta Davinci Virtual Page 📍 View on Google Maps
Illinois Chicago Regus Page 📍 View on Google Maps
Indiana Indianapolis Regus Page 📍 View on Google Maps
Iowa Des Moines Regus Page 📍 View on Google Maps
Kentucky Louisville Regus Page 📍 View on Google Maps
Massachusetts Boston Intelligent Office Page 📍 View on Google Maps
Michigan Novi Regus Page 📍 View on Google Maps
Minnesota Minneapolis Spaces Page 📍 View on Google Maps
Nevada Las Vegas Regus Page 📍 View on Google Maps
New Jersey East Rutherford Regus Page 📍 View on Google Maps
New York Forest Hills Davinci Virtual Page 📍 View on Google Maps
New York Manhasset Regus Page 📍 View on Google Maps
New York New York* No outside listing; described by WeRecoverData as its laboratory Page 📍 View on Google Maps
North Carolina Charlotte Regus Page 📍 View on Google Maps
Ohio Cincinnati Intelligent Office Page 📍 View on Google Maps
Ohio Cleveland Regus (LiquidSpace listing) Page 📍 View on Google Maps
Oregon Beaverton Regus Page 📍 View on Google Maps
Pennsylvania Philadelphia Regus Page 📍 View on Google Maps
Tennessee Memphis Regus (LiquidSpace listing) Page 📍 View on Google Maps
Texas Austin Spaces Page 📍 View on Google Maps
Texas Austin (Arboretum) Regus Page 📍 View on Google Maps
Texas Dallas Regus Page 📍 View on Google Maps
Texas Houston Regus (OfficeSpace listing) Page 📍 View on Google Maps
Texas San Antonio Regus Page 📍 View on Google Maps
Utah Salt Lake City Regus Page 📍 View on Google Maps
Virginia Fredericksburg Regus Page 📍 View on Google Maps
Washington Seattle Premier Workspaces Page 📍 View on Google Maps
Wisconsin Milwaukee Regus Page 📍 View on Google Maps

The star marks the New York row; that address is discussed in the 148 Madison Avenue section above.

  • Aventura, Florida: OneBiz Center's own page markets "virtual office" & "meeting room" space at 20900 NE 30th, the street address on WeRecoverData's Aventura page.[23]
  • Pasadena, California: the Pasadena address, 133 N Altadena Dr, is an ordinary multi-tenant office building, Pasadena Business Park. Its listing shows office space for lease with no shared-office or virtual-office brand attached, so I am not calling it a virtual office.[24]

How to check this for yourself

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You do not need to trust me.

  1. Pick any row in the table & open the WeRecoverData page link. Note the street address & the phone number; 45 of the 46 city pages show the same number, 212-594-5946.
  2. Open the operator link in the same row & read how it markets space at that street address.
  3. Open the map link & look at the building.

Every link in that check belongs to WeRecoverData, a space operator, a listing service, or the map provider. None of the sources is mine.

References

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  1. ↑ Louis Rossmann. "Community post on the WeRecoverData dispute". YouTube. Retrieved July 12, 2026.
  2. ↑ 2.0 2.1 "USPS Tracking, 9410850106151001325996". USPS. Retrieved July 12, 2026.
  3. ↑ 3.0 3.1 United States Postal Service. "USPS Proof of Delivery for tracking 9410850106151001325996". Retrieved July 13, 2026.
  4. ↑ 4.0 4.1 "WeRecoverData Data Recovery Inc. - Austin, owner responses to Google reviews". Google Maps. Retrieved July 12, 2026.
  5. ↑ The Law Office of Zachary A. Westenhoefer (June 19, 2026). "WeRecoverData.com, Inc. cease-and-desist and litigation-hold letter" (PDF). Retrieved July 13, 2026.
  6. ↑ Louis Rossmann (June 26, 2026). "Reply of Rossmann Repair Group Inc. to WeRecoverData" (PDF). Retrieved July 13, 2026.
  7. ↑ "Wayback Machine availability API result for werecoverdata.com". Internet Archive. Retrieved July 13, 2026.
  8. ↑ "Wayback Machine result for werecoverdata.com". Internet Archive. Retrieved July 13, 2026.
  9. ↑ "werecoverdata.com robots.txt". WeRecoverData.com. Retrieved July 13, 2026.
  10. ↑ "Using the Wayback Machine". Internet Archive Help Center. Retrieved July 13, 2026.
  11. ↑ 11.0 11.1 11.2 11.3 Louis Rossmann (July 13, 2026). "Request for Correction, Clarification, or Retraction and Evidence-Preservation Demand" (PDF). Retrieved July 13, 2026.
  12. ↑ 12.0 12.1 "Civil Practice and Remedies Code, Chapter 73". Texas Constitution and Statutes. Retrieved July 13, 2026.
  13. ↑ "Data Recovery FAQs". WeRecoverData.com. Retrieved July 12, 2026.
  14. ↑ "RAID Data Recovery Services | 96% Success Rate | WeRecoverData". WeRecoverData.com. Retrieved July 12, 2026.
  15. ↑ "WeRecoverData | World's Leading Data Recovery Experts | 96% Success Rate". WeRecoverData.com. Retrieved July 12, 2026.
  16. ↑ "WeRecoverData evaluation results". secure.werecoverdata.com. Retrieved July 12, 2026.
  17. ↑ "Data Recovery Miami Aventura, Florida - WeRecoverData.com". WeRecoverData.com. Retrieved July 12, 2026.
  18. ↑ "Data Recovery Chicago, IL - WeRecoverData.com". WeRecoverData.com. Retrieved July 12, 2026.
  19. ↑ "Data Recovery Houston, Texas - WeRecoverData.com". WeRecoverData.com. Retrieved July 12, 2026.
  20. ↑ 20.0 20.1 "Data Recovery New York | WeRecoverData". WeRecoverData.com. Retrieved July 12, 2026.
  21. ↑ 21.0 21.1 21.2 "Guidelines for representing your business on Google". Google Business Profile Help. Retrieved July 12, 2026.
  22. ↑ huang, weiling. "Google Maps Review". Retrieved 2026-07-13.
  23. ↑ "OneBiz Center - A business presence anywhere in the world". OneBiz Center. Retrieved July 12, 2026.
  24. ↑ "Office Space at 133 N Altadena Dr in Pasadena". OfficeSpace.com. Retrieved July 12, 2026.
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