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Welcome to the Consumer Rights Wiki

Exposing the overlooked exploitation of modern consumers

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Current Highlight

Buy-now-pay-later dark patterns are increasingly used to trap consumers in unregulated credit systems. Learn more → BNPL Pitfalls

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Help fight consumer exploitation

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Your #1 mission: Create wiki articles!

Where to start — what we need from you

1. Go to the article suggestions page.
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4. Edit the article suggestions page to remove the link to your article.

Each video in our directory contains valuable information about consumer rights violations that needs to be transformed into wiki articles.

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Want to learn more about our mission? Check out our full Mission Statement.

Announcements

Announcements

2025-07-03

We're phasing out the Louis Rossmann video directory in favour of a more general Article suggestions page, created by the eminent JamesTDG!

This will allow anyone to contribute their (hopefully sourced!) ideas to the Wiki without needing to create a full article, and will provide an excellent repository of ideas for editors in need of inspiration.

2025-06-10

We're opening up applications for moderators! Please see here for full instructions on how to apply.

In short, we're looking for motivated individuals who are willing to patrol the Wiki, make sure that articles are up to scratch, and take actions to protect the wiki from spam or malicious content whenever appropriate.

2025-01-30

We made it easier for you to create a new article! Simply click on Create a page in the sidebar on the left, fill in the title for your page and click on "Create page".

New Pages

5 September 2025

• 23:3623:36, 5 September 2025 Steam and itch.io Game De-indexing (hist | edit) [8,721 bytes] DzLamme (talk | contribs) (Created page with "{{IncidentCargo |Company=Steam, itch.io, Visa, MasterCard, PayPal, Stripe |Status=Active |Product=Gaming |Description=April 2025, Steam and itch.io de-indexed video games without notice. }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I-C}}")
• 19:4819:48, 5 September 2025 Protection One 320P1 Security System (hist | edit) [1,565 bytes] Edisondotme (talk | contribs) (Creation for protection 1 security system)
• 19:0719:07, 5 September 2025 UK police utilizing mass facial-recognition cameras and facial-recognition vans (hist | edit) [324 bytes] BoberOfTheCreek (talk | contribs) (Created page with "{{IncidentCargo |Company=BlueLight Commercial |StartDate=2017 |Status=Active |Type=Privacy, Erosion of rights }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} ==References== {{reflist}} {{Ph-I-C}}")
• 14:4714:47, 5 September 2025 Somfy (hist | edit) [268 bytes] Hanra (talk | contribs) (Add information I could find about the somfy company)
• 07:0707:07, 5 September 2025 PsychonautWiki Journal locks drug & interaction tracking behind Paywall (hist | edit) [2,700 bytes] 146.70.200.236 (talk) (Unfinished page regarding paywall lockout on drug use & interaction tracking software)
• 06:2806:28, 5 September 2025 Apple Self Service Repair (hist | edit) [3,551 bytes] Nescap (talk | contribs) (Created page for Apple Self Service Repair)
• 06:2506:25, 5 September 2025 TikTok & AI-powered Ad Tracking (hist | edit) [6,474 bytes] Salvatore (talk | contribs) (In 2025, TikTok unveiled new AI-driven tools like Insight Spotlight and Content Suite, designed to help brands target users with unprecedented and invasive precision. However, while TikTok highlights the benefits for advertisers and engagement, the changes raise even more concerns about data harvesting, privacy, and the ethical use of user-generated content.)
• 03:3503:35, 5 September 2025 MD Pathways Telehealth program automatic opt-in charge to citizens utility bill (hist | edit) [557 bytes] 47.184.183.162 (talk) (https://mdhealthpathways.com/telehealth/md-health-pathways-for-city-managers/)

4 September 2025

• 23:1023:10, 4 September 2025 Goodlife now require App to access gyms (hist | edit) [636 bytes] I00 (talk | contribs) (Goodlife has recently forced its members to use the Goodlife App to access its Gyms, and made the existing RF issued cards stop working.)
• 21:1721:17, 4 September 2025 BMW API restrictions (hist | edit) [15,775 bytes] Louis (talk | contribs) (Created page with "{{IncidentCargo |Company=BMW |StartDate=2025-08-30 |Status=Active |ProductLine=vehicles |Product=vehicles, cars, automobiles |ArticleType=Product |Type=Digital restrictions |Description=BMW destroys home assistant integration for customers of BMW's online services subscriptions }} {{Ph-I-Int}} ==Background== {{Ph-I-B}} ==[Incident]== {{Ph-I-I}} ===[Company]'s response=== {{Ph-I-ComR}} ==Lawsuit== {{Ph-I-L}} ==Consumer response== {{Ph-I-ConR}} =...")
• 19:1819:18, 4 September 2025 Clippyone (hist | edit) [2,100 bytes] Durby (talk | contribs) (I created the first article on Clippyone about Clippys and the right to repair movement, aiming to encourage more support for Clippy and consumer rights.) Tag: Visual edit
• 18:2718:27, 4 September 2025 European Consumer Centre on the Lack of Quality Standards for Exalted Skins (hist | edit) [6,957 bytes] Facerot (talk | contribs) (For this case: https://www.reddit.com/r/MorganaMains/comments/1n3jt3f/yes_riot_might_face_serious_legal_consequences/)
• 18:2218:22, 4 September 2025 Lifecycle (hist | edit) [1,708 bytes] Timop (talk | contribs) (Initial version) Tag: Visual edit
• 18:1418:14, 4 September 2025 League of Legends: Exalted Skins Exclusive Cosmetics (hist | edit) [2,817 bytes] Facerot (talk | contribs) (I'd like to add a page for this case as the European Consumer Centre Austria has been involved in this situation: https://www.reddit.com/r/MorganaMains/comments/1n3jt3f/yes_riot_might_face_serious_legal_consequences/)
• 05:0205:02, 4 September 2025 Tonal Systems, Inc. (hist | edit) [813 bytes] 172.56.82.247 (talk) (Created page with "{{CompanyCargo |Founded=2015 |Industry=Health |Type=Private |Description=Tonal is a smart home gym installed on walls offering personalized workouts and its membership service. }} {{Ph-C-Int}} ==Consumer-impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. ===Example inc...")