Alibaba

Alibaba
Basic information
Founded	1999
Legal Structure	Public
Industry	E-commerce, cloud computing, artificial intelligence, entertainment, mobile commerce, retail, mobile media, films, TV shows
Also known as
Official website	https://www.alibaba.com

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Alibaba Group is a multinational technology company founded in 1999 that operates a broad ecosystem of e-commerce, cloud computing, digital payments, logistics, and technology services. The company is one of the world's largest e-commerce companies, best known for its marketplaces: Alibaba.com and AliExpress. Its business ecosystem also includes major platforms like Taobao and Tmall.

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

User freedom
User privacy
Business model
Market control

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User privacy: AliExpress has faced criticism over how much user data it collects, how transparent it is about sharing that data, and the cybersecurity risks associated with third-party sellers. No major confirmed AliExpress data breach has been widely reported.^[1]

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Alibaba category.

Counterfeit and unsafe goods

Consumers and regulators have repeatedly criticized AliExpress for allowing product listings of fake branded goods and potentially unsafe products on the platform.^[2]

References

↑ "Commission accepts commitments offered by AliExpress under the Digital Services Act and takes further action on illegal products". European Commission. 17 Jun 2025. Archived from the original on 12 Jan 2026. Retrieved 8 Aug 2026.
↑ Foo, Yun Chee (20 Jul 2026). "AliExpress hit with $629 million EU fine over sales of illegal, counterfeit products". Reuters. Retrieved 8 Aug 2026.

[1] "Commission accepts commitments offered by AliExpress under the Digital Services Act and takes further action on illegal products". European Commission. 17 Jun 2025. Archived from the original on 12 Jan 2026. Retrieved 8 Aug 2026.

[2] Foo, Yun Chee (20 Jul 2026). "AliExpress hit with $629 million EU fine over sales of illegal, counterfeit products". Reuters. Retrieved 8 Aug 2026.

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