Jump to content

Astroturf

From Consumer Rights Wiki

This article is a stub. You can help by expanding it.

A moderator needs to check the page before this notice can be removed. Visit the noticeboard or the #appeals channel in either Zulip or Discord to request removal.
More info ▼

An article may be flagged as a stub when it is missing major elements needed to make it useful to a reader. You can help by adding missing sections, verifiable sources, relevant company policies and communications, etc. to make the article more complete.

Astroturfing is often known as a deception practice orchestrated by one or multiple individuals or entities disguising movements, messages, or posts to specific platforms. This is mainly done to boost a underlying message and make it seem more believable by faking or paying for additional support.

How it works

[edit | edit source]

Company A sells batteries. Since they are new they wish to boost credibility for more sales. Multiple influencers are paid not to disclose the product they were sent to review along with offering additional perks monetary rewards to those who leave positive reviews on there seller web fronts even if the product does not perform well. They hold multiple Ask Me Anything (AMA) posts on platforms like Reddit where multiple bot accounts[citation needed] ask softball questions or feedback that suits the selling points of the company. While legitimate criticism like safety concerns is often deleted shadow banned or ignored. they may also update there claims about the performance or longevity of the product without user notification.

Why it is a problem

[edit | edit source]

Deceptive marketing

[edit | edit source]

Since the action of the company is not actively disclosed many may end up believing illegitimate feedback planted by companies or individuals

Manipulation of user trust

[edit | edit source]

Things like undisclosed paid reviews, positive platform feedback, and influencers pushing a product may convince many to buy the product not on the regard of merit but on the companies whim and possibly over exaggerated claims

Consumer censorship

[edit | edit source]

If a bad product causes harm to a consumer or does not work as advertised; many may take to the sellers platform or social media to warn others of the poor experience. but this practice effectively hides them by deleting down voting or even filing legal litigation under frivolous charges to have the content removed.

Examples

[edit | edit source]

Some examples of Astroturf include:

*
*
*


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.


References

[edit | edit source]