Seagate

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Seagate Technology is a data storage company from the US that specializes in high-quality hard drives, solid state drives, and other such long-term storage solutions.

Seagate

Basic information
Founded	1978
Legal Structure	Public
Industry	Computing, Storage
Also known as
Official website	https://www.seagate.com/

Consumer-impact summary

Seagate and Western Digital own a majority of the market share in the hard drive industry.

Seagate uses a hybrid business model that consists of selling directly to consumers through their website, on online marketplaces such as Amazon, NewEgg, and Alibaba, as well as directly to commercial businesses.

Incidents

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Seagate category.

Misrepresenting sales of old hard drives as new

Main article: Misrepresented sales of used Seagate hard drives as new

Reports from consumers, as well as investigations by Heise Online, describe an issue where used and refurbished Seagate hard drives are being sold as new. Many buyers reported receiving drives with extensive prior usage, despite being marketed and priced as brand-new products. The issue appears to stem from deceptive practices by certain sellers, rather than Seagate itself, though questions remain regarding how these drives re-entered the supply chain.

Products

• Seagate Exos X16 (16TB) - ST16000NM000J, ST16000NM001G (2018): Old drive that is being listed as new.
• Seagate Exos X14 (14TB) – ST14000NM001G, ST14000NM005G (2018): Old drive that is being listed as new.
• Seagate Exos X12 (12TB) – ST12000NM0127, ST12000NM0558 (2018): Old drive that is being listed as new.

See also

Link to relevant theme articles or companies with similar incidents.

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